Service robots refer to autonomous or semi-autonomous robots used in non-manufacturing industries with service as the core. They can perform various service tasks, such as cleaning, accompanying, guiding, transportation, selling, security, etc., and are widely used in leisure and entertainment, commercial services, medical care, education and other fields. The following is a detailed introduction to service robots:
I. Definition and classification
Definition: Service robots are products that integrate multiple disciplines such as machinery, electronics, materials, computers, sensors, and control.
They are an important symbol of a country's high-tech strength and development level. Through artificial intelligence technology, they can perform tasks autonomously or semi-autonomously in various service scenarios.
Classification: Service robots mainly include two categories: personal/family service robots and professional service robots. Personal/family service robots include housework robots, educational and entertainment robots, and elderly care and disability assistance robots; professional service robots include logistics robots, medical robots, commercial service robots, and special robots.
II. Functions and applications
Service robots have multiple functions that can meet service needs in different scenarios:
Intelligent dialogue mode: The robot can actively identify the user's identity and actively initiate conversations on related businesses.
They can also provide functions such as explanation of designated routes, pause and continue at any time, and change the broadcast content.
Business reception mode: Through personalized configuration, robots can answer questions, dance with music, automatically navigate, detect appearance, print receipts, etc., to meet various business reception needs.
Active service reception: Robots can actively identify other users and provide services, realizing one-to-many active services. This ability makes robots more attractive in various service scenarios.
Interactive dialogue mode: Robots are no longer limited to a one-question-one-answer interaction mode, but can actively guide users to ask further questions, so as to find the fundamental demands of users and accurately solve problems.
Service robots have been widely used in hotels, restaurants, enterprises, factories and other scenarios, providing intelligent guidance, tours, publicity, distribution and other services. During the epidemic prevention and control period, they also help staff reduce labor load and reduce infection risks.
III. Technology and application market
Service robot application technologies include navigation and positioning technology, interactive communication technology, perception and cognition technology, learning and decision-making technology and collaborative control technology.
These technologies enable service robots to move and position autonomously or semi-autonomously in complex environments, communicate and interact effectively with humans or other devices, perceive and understand the surrounding environment and objects, and autonomously learn and make decisions based on task requirements and environmental changes.
With the accelerated trend of population aging and the continued strong demand for medical and public services, the service robot market has huge potential and room for development. It is expected that the scale of China's service robot application technology market will continue to grow in the next few years.
At the same time, the improvement of intelligence level, the increase in demand for personalized customization, and the rise of open innovation models will become the main development trends of service robot application technology.
IV. Summary
As a high-tech product, service robots are gradually penetrating into all aspects of our lives.
They not only improve work efficiency and service quality, but also bring people a more convenient and comfortable life experience.
With the continuous advancement of technology and the continuous growth of market demand, the application prospects of service robots will be broader.